Privacy Policy
Effective Date: October 7, 2024
At Bloom Wildly Florals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.
1. Information We Collect
We collect personal information from you in a variety of ways, including when you visit our website, make a purchase, sign up for our newsletter, or contact us for customer support. The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
- Order Information: Details related to your purchases, such as product selections, delivery instructions, and payment status.
- Technical Information: IP address, browser type, operating system, and browsing activity on our website. We collect this data to improve your user experience and maintain website security.
2. How We Use Your Information
We use the personal information we collect to provide you with the best possible experience when interacting with Bloom Wildly Florals. Specifically, we may use your data to:
- Process and fulfill your orders, including delivery and payment processing.
- Communicate with you about your order, including sending confirmation and shipping notifications.
- Respond to your inquiries and provide customer support.
- Send marketing communications, promotions, and updates (you can opt out at any time).
- Improve our website’s functionality and user experience through analytics and user feedback.
- Detect, prevent, and address technical issues, fraud, and security risks.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share your information with third-party vendors (e.g., payment processors, delivery services) to fulfill your orders and provide our services. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their services.
- Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event that we merge with or are acquired by another company, your personal information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and tailor content and ads. Cookies are small data files that are stored on your device when you visit our site.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of the website (e.g., to enable secure checkout).
- Performance Cookies: Help us understand how visitors use our site, so we can improve its performance.
- Marketing Cookies: Used to track browsing behavior and display relevant ads.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
5. Data Security
We take data security seriously and have implemented industry-standard measures to protect your personal information. These measures include encryption, firewalls, and secure payment gateways to prevent unauthorized access to or misuse of your data.
While we strive to protect your information, no method of data transmission over the Internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected (e.g., fulfilling orders, providing customer support), or as required by law. Once this data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have certain rights regarding the personal information we hold about you. These include:
- Access and Correction: You can request access to your personal information and ask us to correct or update any inaccurate data.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the ‘unsubscribe’ link in any of our emails or by contacting us directly.
- Data Portability: You can request a copy of the personal information you have provided to us in a machine-readable format.
To exercise any of these rights, please contact us using the information provided in Section 9.
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child, please contact us, and we will take immediate steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates. Your continued use of our website constitutes your acceptance of any changes to this policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Bloom Wildly Florals
79 Bonnechere St W, Eganville, ON K0J 1T0
info@bloomwildlyflorals.com
(613) 435-9510
